Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
General
Air conditioning
Smoke-free property
Family rooms
Non-smoking rooms
Safety & security
Fire extinguishers
24-hour security
Smoke alarms
Safety features
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Physical distancing
Cashless payment available
Contactless check-in/out
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely
Services
24-hour front desk
Room service
Bedroom
Linens
Wardrobe or closet
Spa
Outdoor swimming pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Clothes rack
